Power Growth with Celitix Integrations – Shopify, Zoho & More.
Connect Shopify, Zoho, Salesforce, Freshdesk & more with Celitix. Automate tasks, streamline workflows, and scale your business with ease.
Integrations
Manage customer conversations and business data in one place with Celitix.
Boost Your Sales
Connect with our Team to help your business grow.
Shopify
Automate customer communication -Connect your Shopify store with Celitix
New Order
Instantly notify your customers the moment an order is placed.
COD Order
Send secure OTP-based COD verification messages.
Fulfilled / Shipped Order
Keep customers engaged with real-time shipping alerts.
Cancelled Order
Notify customers immediately if an order is cancelled.
Create Contact
Add new customer contacts instantly and keep your database updated in real time.
Create Lead
Capture leads directly into Zoho CRM for faster follow-ups and conversions.
Update Lead
Easily update lead details and track progress as they move through the sales funnel.
Create Deal
Generate new deals effortlessly to manage opportunities and close sales faster.
OTP before COD Confirmation
Send one-tap OTP to confirm COD orders and cut RTO/fraud.
Successful Checkout
Share order confirmation, invoice/summary, and next steps instantly.
Return Request
Acknowledge requests, share instructions, and track status updates.
Out for Delivery
Proactive delivery alerts with live tracking/support options.
Task Created
Automatically generate tasks from tickets to ensure nothing slips through the cracks.
Schedule a Meeting
Set up meetings with customers directly from ticket interactions for faster resolution.
Send Meeting Summary
Share detailed meeting summaries and resolutions instantly via WhatsApp or SMS.
Synchronize Status
Sync ticket and task statuses across Freshdesk and Celitix to maintain a unified view.
Salesforce CRM
Celitix + Salesforce – Sync customer data and streamline workflows with real-time integration.
Lead Management
Capture and update leads directly from WhatsApp/SMS conversations.
Contact Sync
Maintain a unified view by syncing contacts and accounts seamlessly.
Deal Management
Create and update deals automatically as customer interactions progress.
Lead Follow-up
Record and track lead follow-ups in Sheets to ensure timely engagement and faster conversions.
Conversion Tracking
Monitor campaign conversions in real time and measure ROI directly from your customer interactions.
Lead Data Management
Store, organize, and update all lead information in one place for a unified view.
Report Automation
Generate auto-updated reports from Sheets to share insights on leads, conversions, and team performance.
Broadcast Campaigns
Send offers, promotions, and updates to thousands of users instantly through WhatsApp & SMS.
Automated Reminders
Set up payment reminders, event updates, and follow-ups without manual effort.
Customer Support
Resolve queries faster with integrated live chat and Professional Services connected to LeadSquared.
Data Synchronization
Sync customer data between Celitix and LeadSquared to maintain a single source of truth.
Lead Capture
Auto-create leads in Freshworks CRM from inbound WhatsApp/SMS interactions.
Data Sync
Keep contacts, accounts, and deal records up to date across Freshworks and Celitix.
Task Automation
Generate follow-up tasks and reminders automatically from conversations.
Support Integration
Manage tickets and customer queries with instant updates via WhatsApp & SMS.
Use Cases Across Industries
Real Estate
Use LeadSquared & Salesforce to capture property leads, sync contacts, and automate deal follow-ups. Manage site visits and track progress in real time.
Improve Your Customer Experience
Connect Integration with your Business and drive conversions.
Celitix Integration FAQs
Yes. Celitix offers native integrations with these platforms to automate workflows, sync data, and improve efficiency.
All-in-one CPaaS solution, transparent pricing, deeper integrations across WhatsApp, SMS, CRM and support tools.
Automates cart recovery, COD verification, order updates, cancellations and delivery alerts on WhatsApp & SMS.
Enabling WhatsApp/SMS workflows on Zoho CRM contacts, leads and deals directly within Celitix CPaaS.
Instant ticket updates on WhatsApp, faster responses to boost customer satisfaction.