Reach Customers Wherever They Are
Leverage the world’s #1 messaging app. With advanced features like Chatbots, Click-to-WhatsApp ads, Branded Profiles and more.
One Platform, Endless Possibilities
Omnichannel Dashboard
Automated Workflows
Multi-Agent Dashboard
Optimise & Scale
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Get in touch!
Services Offered Across Industries
E-Commerce
Carts get left, but not for long! Our flows sing a comeback song. From browse to buy, we help you try, retarget smart and amplify. Turn broadcasts into conversations with Click-to-WhatsApp ads.
Use Cases:
- Recover abandoned carts
- Automate order & delivery updates
- Trigger re-engagement via SMS or WhatsApp
Learn & Lead! Read Our Blogs
September 16, 2024
Generative AI security: How to keep your chatbot healthy and your platform protected
Discover essential strategies to secure AI chatbots from evolving GenAI threats. Learn how to protect your AI investments now and keep them healthy and thriving.
September 5, 2024
What is conversational AI? Examples and how it works
Get a grasp on what Conversational AI actually is, with examples how it improves customer engagement and streamlines business operations.
August 14, 2024
Chatbots for HR: Transforming employee engagement and operations
Learn how to keep employees satisfied and engaged with an always-on assistant to support HR departments manage daily tasks and requests.
July 10, 2024
AI in Healthcare: Improving Patient Experience
From virtual assistants to smart diagnostics, learn how AI is revolutionizing healthcare delivery and improving patient satisfaction.
Celitix CPaaS FAQs
Celitix is a CPaaS (Communications Platform as a Service) that lets you build, automate and scale customer conversations using APIs, dashboards and workflows across messaging and voice.
You can reach customers directly via WhatsApp Business Platform, RCS Messaging, SMS, outbound/inbound Voice, Missed Call services, Email OTP, App Authenticator, Click-to-Call and more.
Yes. From reminders and alerts to onboarding, KYC, support and marketing campaigns. Use pre-set or dynamic workflows based on your data, triggers and user actions.
Absolutely. Celitix provides flexible APIs and webhooks that connect with your CRM, ERP or any internal tool, so you can sync data, trigger messages and personalise communication.
Yes. We offer enterprise-grade security and support regional compliance frameworks like DLT (India) and more.
Most platforms offer channels. Celitix offers outcomes with ready-to-use cases, vertical-specific workflows and a UI anyone can use. You don’t need a dev team to get value fast.