support@celitix.com
+91 968-000-6460

A Better Way To Communicate

With an Omni-Channel approach, save time & money while getting better results with a single CPaaS solution.

Connect Instantly with Click to Call

Reach Customers Wherever They Are

WhatsApp Business Platform

Leverage the world’s #1 messaging app. With advanced features like Chatbots, Click-to-WhatsApp ads, Branded Profiles and more.

One Platform, Endless Possibilities

User Communication

Omnichannel Dashboard

Automated Workflows

Multi-Agent Dashboard

Optimise & Scale

Need Help?

Get in touch!

Services Offered Across Industries

E-Commerce

Carts get left, but not for long! Our flows sing a comeback song. From browse to buy, we help you try, retarget smart and amplify. Turn broadcasts into conversations with Click-to-WhatsApp ads.

Use Cases:

  • Recover abandoned carts
  • Automate order & delivery updates
  • Trigger re-engagement via SMS or WhatsApp
E-Commerce

Learn & Lead! Read Our Blogs

blog

September 16, 2024

Generative AI security: How to keep your chatbot healthy and your platform protected

Discover essential strategies to secure AI chatbots from evolving GenAI threats. Learn how to protect your AI investments now and keep them healthy and thriving.

BLOGGENRATIVE AICUSTOMER SECURITYBEST PRACTICES
blog

September 5, 2024

What is conversational AI? Examples and how it works

Get a grasp on what Conversational AI actually is, with examples how it improves customer engagement and streamlines business operations.

BLOGCONVERSATIONAL EXPERIENCEBEST PRACTICES
blog

August 14, 2024

Chatbots for HR: Transforming employee engagement and operations

Learn how to keep employees satisfied and engaged with an always-on assistant to support HR departments manage daily tasks and requests.

BLOGBEST PRACTICES
blog

July 10, 2024

AI in Healthcare: Improving Patient Experience

From virtual assistants to smart diagnostics, learn how AI is revolutionizing healthcare delivery and improving patient satisfaction.

BLOGHEALTHCAREAI

Celitix CPaaS FAQs

Celitix is a CPaaS (Communications Platform as a Service) that lets you build, automate and scale customer conversations using APIs, dashboards and workflows across messaging and voice.

You can reach customers directly via WhatsApp Business Platform, RCS Messaging, SMS, outbound/inbound Voice, Missed Call services, Email OTP, App Authenticator, Click-to-Call and more.

Yes. From reminders and alerts to onboarding, KYC, support and marketing campaigns. Use pre-set or dynamic workflows based on your data, triggers and user actions.

Absolutely. Celitix provides flexible APIs and webhooks that connect with your CRM, ERP or any internal tool, so you can sync data, trigger messages and personalise communication.

Yes. We offer enterprise-grade security and support regional compliance frameworks like DLT (India) and more.

Most platforms offer channels. Celitix offers outcomes with ready-to-use cases, vertical-specific workflows and a UI anyone can use. You don’t need a dev team to get value fast.